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glorivatheno

Financial Education Excellence

Privacy Policy

Your privacy matters to us - here's how we protect your information

Effective Date: January 15, 2025 | Last Updated: March 8, 2025

Introduction and Overview

glorivatheno ("we," "our," or "us") operates glorivatheno.com, providing financial terminology education and resources to users across Australia. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform.

We're committed to transparency about our data practices. This document covers everything from what information we gather to how you can control your data. If something seems unclear, don't hesitate to reach out - we're here to help you understand exactly how your information is handled.

By using our services, you agree to the collection and use of information in accordance with this policy. We may update this policy periodically, and we'll notify you of any significant changes through email or prominent notices on our website.

Information We Collect

Personal Information You Provide

When you register for our financial terminology courses or contact us, we collect information you voluntarily provide:

  • Full name and contact details (email address, phone number)
  • Postal address for course materials and correspondence
  • Educational background and professional experience (when relevant to course selection)
  • Payment information processed through secure third-party providers
  • Communication preferences and accessibility requirements

Automatically Collected Information

Our systems automatically collect certain technical information to improve your experience:

  • IP address and general location information
  • Browser type, operating system, and device information
  • Pages visited, time spent on site, and navigation patterns
  • Referring websites and search terms used to find us
  • Course completion rates and learning progress (for enrolled students)

How We Use Your Information

Your information helps us provide better educational experiences and maintain our platform effectively. Here's specifically how we use different types of data:

Information Type Primary Uses Retention Period
Contact Information Course enrollment, customer support, important updates 5 years after last interaction
Learning Progress Personalized recommendations, course completion tracking Duration of enrollment plus 2 years
Technical Data Website optimization, security monitoring, analytics 24 months maximum
Payment Records Transaction processing, refunds, financial reporting 7 years (Australian tax requirements)

We never sell your personal information to third parties. Any sharing of data is limited to essential service providers who help us deliver our educational services, and they're bound by strict confidentiality agreements.

Data Sharing and Disclosure

We maintain strict controls over who can access your information. Data sharing only occurs in specific circumstances:

Service Providers

We work with carefully vetted partners who help deliver our services. These include payment processors, email service providers, and educational content platforms. Each provider signs comprehensive data protection agreements and can only use your information for specified purposes.

Legal Requirements

Occasionally, we may need to disclose information to comply with Australian legal obligations, court orders, or to protect the safety of our users and staff. We'll always notify you unless legally prohibited from doing so.

Business Transfers

In the unlikely event that glorivatheno is acquired or merged with another organization, your information may be transferred as part of that transaction. We'd notify all users at least 30 days in advance and ensure any new organization maintains equivalent privacy protections.

Your Rights and Choices

Under Australian privacy laws, you have significant control over your personal information. Here's what you can do:

  • Access: Request a complete copy of all information we hold about you
  • Correction: Update or correct any inaccurate or outdated information
  • Deletion: Request removal of your data (subject to legal retention requirements)
  • Restriction: Limit how we process your information in certain circumstances
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Opt out of certain types of data processing, particularly for marketing

To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and provide clear information about any actions taken. There's no charge for most requests, though we may ask for identification to verify your identity.

Security and Protection Measures

Protecting your information is a top priority. We've implemented multiple layers of security to safeguard your data:

Technical Safeguards

  • SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Access controls limiting staff access to necessary information only
  • Secure data centers with 24/7 monitoring
  • Regular software updates and security patches

Organizational Measures

Our staff receive regular privacy training and sign confidentiality agreements. We maintain incident response procedures and will notify you promptly if any security breach affects your information. Data backups are encrypted and stored in geographically separate locations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use different types of cookies for various purposes:

  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and customization choices
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality, but essential cookies are necessary for security and cannot be disabled.

International Data Transfers

While glorivatheno primarily operates within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses approved by Australian privacy authorities
  • Adequacy decisions recognizing equivalent privacy protections
  • Certification schemes ensuring international privacy standards
  • Regular monitoring of international processing activities

We maintain records of all international transfers and can provide details upon request. Your rights remain the same regardless of where your data is processed.

Children's Privacy

Our financial terminology courses are designed for adults and professionals. We do not knowingly collect personal information from children under 16 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We'll work quickly to remove any such information and prevent future collection.

Changes to This Policy

We review and update this privacy policy annually, or when significant changes occur in our data practices or legal requirements. When updates are made:

  • We'll post the revised policy on our website with a new effective date
  • Registered users will receive email notification of material changes
  • We'll maintain previous versions for your reference
  • Significant changes will include a summary of key modifications

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, you can contact us to discuss your options or request account closure.

Contact Our Privacy Team

Questions about this privacy policy or your personal information? We're here to help.

Address: Lawson Ave & Kookaburra Parade, Woodberry NSW 2322, Australia

Phone: +61741536248

Email: info@glorivatheno.com

Privacy inquiries typically receive responses within 2 business days.